Notice of Sender Failed Fraud Detection Appearing in Email Messages

Information Technology Services (ITS) started seeing an increase in reports of email messages being received in Washburn mail accounts with the following text:

This sender failed our fraud detection checks and may not be who they appear to be. Learn about spoofing (link to Microsoft site about spoofing).

The message typically goes directly to the Junk folder on the Office 365 Washburn email account. We believe the cause of this happening is that the sender is sending the message from another source (Gmail, Yahoo, Hotmail, etc.) and setting their From address as their Washburn address. We are tracking this and will update if we discover additional information.

If you have your mail forwarded to another email address, we would suggest that when responding to those forwarded messages that the From address of the respective mail service is used. When setting the From address to your email address and sending from Gmail, Yahoo, Hotmail, etc., this will cause the text above to display the notice to the recipient as listed above.

The change in seeing the new notice on messages sent in this manner is a change from Microsoft. It is not something we in ITS can control.

Any questions or concerns, please contact ITS User Services at 785-670-3000 or send email to


Office 2016 Scheduled for Campus Installation for Fall 2017

It is important to maintain current software on University computers. To that end, we are planning to update all campus computers to Office 2016 for the fall 2017 semester. The look and feel of Office 2016 remain unchanged from version 2013 as the ribbon remained unchanged. There are new features and options available in 2016. A listing of what is new in 2016 can be found on the Microsoft web site.

Students, faculty, and staff that have obtained Office through the Office 365 (refer to instructions for installing Office on home computers) web site have already been running the newer version for a few months. The file format did not change between the 2013 or 2016 versions.

We do plan to have information to the campus so that faculty or staff that wish to go to Office 2016 in their offices prior to being pushed out to the campus can do so. We are finalizing those steps and will send a faculty/staff message with those steps once completed. This will allow faculty/staff to use Office 2016 in their offices prior to the cut over for the campus scheduled for fall 2017.

If you have any questions or concerns regarding the campus going to Office 2016 for the fall 2017 semester, please contact ITS User Services at 785-670-3000 or by sending email to