D2L upgrade scheduled May 21-22, 2015


Our learning management system, Desire2Learn is scheduled to be upgraded to version 10.4 on May 21 & 22, 2015.  This upgrade is necessary to prepare our campus for the continuous delivery method of updates that D2L is requiring all customers adopt by the end of the 2015 year.  This upgrade will require 48 hours of planned downtime for our environment.  On May 21st-22nd, D2L will be unavailable while the update is implemented.  We recognize there is no good time for the system to be down; however, we tried to select dates that would impact the fewest number of individuals on our campuses.  Our online education support staff, led by Marc Routsong, are currently working on testing our D2L test environment which has already been upgraded to version 10.4.  This thorough testing will help us make the transition in May as seamless as possible to end users.  In addition, Sue Taylor-Owens will be creating new documentation as needed to support the campus for the new features/options added to D2L in this upgrade.  If documentation is updated, Sue will send out detailed messages later this semester.

Please send any questions or concerns about this schedule to online-ed-support@washburn.edu .  We are excited about how this upgrade can better serve your online course needs with new features and more timely upgrades. 

Jennifer McGraw joins Online Education Support

Please help us welcome Jennifer (Jenn) McGraw to ITS: as a new employee in Instructional Services-Online Education Support. Jenn fills the fulltime Online Education Support Specialist I position.  Her primary responsibilities will be supporting faculty, staff, and students in Online Education Support; providing training and support of the Desire2Learn Learning Management System (LMS), Desire2Learn Insights, Desire2Learn Learning Object Repository (LOR), Respondus, StudyMate, Respondus LockDown Browser and Respondus Monitor.  Eventually this position will also help us extend our online education support hours more in the evenings and weekend.  Jenn is not new to Washburn University as she had previously worked in the Financial Aid office prior to starting her position in Online Education Support on Nov. 24th, 2014.  Jenn is also pursuing a Bachelor’s Degree in Computer Information Systems from Saint Leo University.  Help us welcome Jenn to ITS-Instructional Services-Online Education Support.  We are excited to have her join our staff!

Jenn McGraw office:  Henderson rm. 3


Requesting Online Course Access for Deans/Chairs


As you progress through the semester and have a need to request access to online courses that you are not the primary instructor for, please follow the guidelines below to request that access.  These guidelines can be found under the Desire2Learn Tips and Guidelines section of Online Education Support’s website.

Online Course Access Guidelines

Typically this third party access is granted to Deans, Associate Deans,  or Department Chairs for a variety of reasons.

For questions, more information, or to submit your request, please contact:

online-ed-support@washburn.edu  .

Online Education Support can also be reached at 785-670-2381 .



Desire2Learn upgrade to 10.3

Tomorrow our instance of Desire2Learn will be upgraded to 10.3 .  D2L will not be available May 22nd, 2014.  Some of the features/enhancements you will see in 10.3 include:

  • New locations for menu items, such as Change Role
  • New Widget-Book List
  • New left-side tab
  • Enhancements to: Add Activities in Content area
  • Change file option
  • Discussion-students can now grade each others’ posts, restore option
  • Dropbox-grade students before they have submitted a post, evaluate link
  • Quiz-new assessment tab, ability to set time limits for review

Remember Desire2Learn will not be available on Thursday, May 22nd; so please plan accordingly.

For support contact online-ed-support@washburn.edu .



Desire2Learn Users Conference-Fusion 2014

Annual Desire2Learn Global Users Conference 

Main Conference: July 14 – 16, 2014          |          Nashville, Tennessee

Early Bird registration deadline until Wednesday, May 14!

Why should you attend?
With over 135 breakouts scheduled, there will be no shortage of opportunities to learn and talk about the important topics driving change in education. As an attendee, you can discover next-generation advances, new approaches, and practical skills to help drive success at your own organization.

•    Special guests Chris Hadfield, astronaut and former Commander of the International   Space Station, and Levar Burton, actor director, and literacy advocate, will be joining us!

•    Build your network of colleagues and share best practices

•    Participate in full-day and half-day hands-on training workshops

•    Learn about the latest Desire2Learn offerings and shape our future roadmap

Full Schedule now posted!

If you have any questions, please contact  Fusion@Desire2Learn.com,

New Streaming Server-Ensemble and D2L Integration

Our new streaming server is in the implementation stage and staff are busy setting up and training on administration of the new Ensemble Video  server.  The Ensemble Video staff have also been busy working on a deeper integration with Desire2Learn that will be implemented with our upgrade to D2L 10.3 on May 22nd, 2014.  Many of you will soon be receiving an e-mail about your current files, as we begin the process of identifying what we will migrate to Ensemble and what files will need to be captioned if they are shared publicly. Migration of files will take place during the summer.  We are excited about the possibilities this new server will provide, the easy user interface, and the integration with Desire2Learn.  Other key features of Ensemble will include; mobile device support, HD (High Definition) content delivery, privacy settings, sharing options, and integration with a captioning service to provide ADA compliant content.   End-user training will be developed and provided to you in the fall 2014 semester.  We look forward to helping you explore the new opportunities that Ensemble Video will offer to the campus and will be working diligently to make a smooth transition to the new streaming server. Look here for more announcements on the Ensemble Video implementation and migration schedule.

Welcome LuAnn Reece to Online Education Support

Please help me welcome LuAnn Reece to Washburn as a new employee in Online Education Support. LuAnn will fill the Online Education Support Specialist II position.  Her primary responsibilities will be support of faculty, students, and staff in the use of Desire2Learn and Respondus; as well as assisting Marc Routsong, Online Education Support Coordinator; in the administrative functions of Desire2Learn. LuAnn has extensive experience in support of an online environment, most recently through her position at the IQ Academy in Manhattan, Kansas supporting junior and high school students and teachers online using eCollege.  LuAnn started at Washburn on April 21st in Online Education Support.   Help us welcome LuAnn to Washburn. We are excited to have her join our staff!

L REECE photo 4-14

LuAnn Reece Office:  Henderson 3A

Desire2Learn Access


The upcoming hardware maintenance for Banner scheduled to start this evening (Friday, March 14th, 2014), WILL NOT affect access to Desire2Learn.  There will be a short maintenance window of work performed by Desire2Learn scheduled for Saturday, March 15th from 1:00AM-3:00AM CST and access during this time WILL BE affected.

If you experience any further access issues with Desire2Learn beyond the 1:00-3:00AM Saturday scheduled maintenance, please send email to:  online-ed-support@washburn.edu

Desire2Learn partial access issue 1-21-14

Last night (1-21-14) between 5:00 and 9:00pm, our campus experienced partial access issues to Desire2Learn (D2L).  Faculty and students were able to access D2L through MyWashburn courses but the direct access to Desire2Learn at https://d2l.washburn.edu/ was not working.  Full access to Desire2Learn has been restored and we do not anticipate any further issues.  We are sorry for the inconvenience this may have caused.  If you continue to have any further questions or concerns about Desire2Learn, please contact Online Education Support at online-ed-support@washburn.edu .


Applying Recent Copyright Court Decisions to Distance Ed webinar

Join us this Thursday, Oct. 17th from 1:00-2:00pm in the Shawnee room of the Memorial Union as we listen to a highly interactive webinar from Magna Publications on Copyright.  Learn what resources can be used legally in distance education and how to use them.  Linda Enghagen, J.D. is the presenter for this webinar.  She is an attorney and a professor in the Isenberg School of Management at the University of Massachusetts at Amherst.

Washburn has obtained a campus license for this webinar to present it live and provide the recorded session to our campus later as well.  If you cannot attend the live session, we will send information to the campus on how to access the recorded session.

For more information on the webinar:  Applying Recent Copyright Court Decisions to Distance Ed

*Supplemental materials from this webinar can be found within Desire2Learn, in the D2L Training course under the ADA, QM, and Copyright module.  A copy of the recorded webinar will be made available in this location once it is obtained.