ITS User Services Hours of Support for Winter Break

We have modified hours during the winter break for ITS technology support.  We will be monitoring voice mail for 3000 and also checking and following up with tickets sent to support@washburn.edu.  Our hours are as follows:

December 15, 2014 through January 11, 2015
Monday – Friday:  7:30 am – 5:00 pm
Closed December 25 through January 4

Any problems or questions, please call us at 785-670-3000 or send email to support@washburn.edu.

 Normal hours will resume on Monday, January 12.

Revised, corrected that we are open December 24 and closed 25 – January 4.

 

New Employee in User Services

Please welcome Bryan Carney to Washburn as a new employee in User Services.  Bryan fills the position of Technology Support Technician I and will eventually be located in Petro Allied Health Building as their building technician. 

Bryan is A+ certified in CompTIA A+ Essential hardware and Software and CompTIA A+ Remote Support Technician.  His recent work experience was working as a sale consultant for Office Max.  Prior to that position, he worked for EnsurePC as a computer repair technician and sales.  Bryan graduated from Washburn Institute of Technology with a technical certification in Computer Repair and Networking.

Bryan will spend part of the summer with his office located in Bennett Computer Center room 106 while he learns processes and procedures.  Prior to the start of the fall semester, he will be moved to Petro where he will be permanently located.  His office will be located in the School of Nursing department.  I know that the School of Nursing as well as all of Petro is excited to have Bryan hired and to start working.

Please help us welcome Bryan to Washburn!

Bryan Carney
Bennett 106
bryan.carney@washburn.edu