Savin Toner Sales Scam

We’ve received reports of people receiving calls from a company that identifies itself as “Interstate” trying to convince people that they need to order new toner for Savin printers through them. This is a repeat of a very old scam, what’s interesting in this case the callers seem to know a great deal about the [...]

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MOOCs, the new Buzz in Education?

I was recently in a meeting where MOOCs were discussed and I found a few individuals who were not aware of this new phenomenon. Never heard of a MOOC?  Nope, it’s not a cow with a cold… it stands for Massively Open Online Course (MOOC).    Still confused?  You’re not alone. Massive – targeting large numbers [...]

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It’s that time of year again – Time for Income Tax Scams

IRS_SAFE1

Every year at this time scammers come out of the woodwork with new scams and reusing old ones designed to obtain tax information for identify theft and financial fraud purposes.  Sometimes these scams are directed at individual taxpayers and at other times they are targeted at businesses and institutions like ours. The IRS is has [...]

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Improvisation…

On a recent trip to St Louis, my wife and I listened to Tina Fay talk about her life.  We were listening to her audio book Bossypants.  It was all very entertaining, but I found her stories on “improv” very interesting… and I thought I would share what I learned.  I know it sounds a [...]

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Small Bytes Vol. 81 – Sue T-O’s Top 10 Keyboard Shortcuts

Ctrl-X   >>   Cut Ctrl-C   >>   Copy Ctrl-V   >>   Paste Ctrl-F   >>   Find Ctrl-A   >>   Select All Ctrl-Z   >>   Undo F4   >>   In Microsoft Word, it repeats the last action performed. Read more about it in this article at Tech for Luddites. Windows-L   >>   Locks your computer (unlock with Ctrl-Alt-Del) Windows-D [...]

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ITS Top Hat

ITS Top Hat

Many of you may think that technology support staff on our campus have limited creativity, but, in fact they are very clever and creative in their use of technology in many ways.  ITS staff contributed to the Top Hat decorating contest with the following submission and have displayed some of their very unique talents.  I’m [...]

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New Position and New Hire for ITS User Services

I am happy to announce that Erik Crouch has been hired as a Technology Support Technician II.  Erik has worked as a Tech I for the past five years.  He will be heavily involved in the computer replacement process and continue working with our anti virus product, Sophos. Erik will continue to also be involved [...]

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Cyber-Security Awareness – I Think I’ve Fallen for a Scam!

The people out there trying to get your sensitive and confidential information can be very good at what they do.  The really capable ones know how to push our psychological buttons, and how to make their malicious communications or websites look very legitimate.  Sometimes they’ll even take advantage of perfectly legitimate but vulnerable websites. So [...]

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OCD Vol. 9 – Online Resources and LMS Selection

You can now find the recording of the “Online Course Management Clear Expectations – Making a Clear Syllabus” presentation online along with a sample syllabus and a syllabus outline on the Presentations page of the Online Course Design section of the Online Education Support website. Please, let me know what other types of things you [...]

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New Online Education Support Specialist joins ITS

Online Education Support is happy to announce the addition of a new member to our team. Jacquline “Jacq” Kelley started work as a full-time support specialist on Monday of this week. Her 25 years of experience in technology will be of great value as she helps to provide training and technical support to faculty, students and [...]

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