Mediated Classroom support

Remember to contact ITS support at extension 3000 or support@washburn.edu for any questions or concerns about Mediated Classroom equipment. Classrooms continue to be funded for improvements.  Before the spring 2014 semester began, new projectors were installed and improvements made into the following classrooms: Carnegie 300, Carnegie 306, Garvey 218, Garvey 220, Morgan 16, Morgan 381, Petro 221, Petro [...]

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Email Tips – Creating a Contact Group

On the Navigation bar, click People. Under My Contacts (on the left), pick where you want to add the contact group. Click Home > New Contact Group. On the Contact Group window, in the Name box, type a name for the group. Click Add Members. Find and double-click each member until they are all listed [...]

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Email Tips – Junk Email

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There is a new junk email (also known as spam) filter with Office 365. You will find all your filtered mail in a folder called “Junk Email”. The following steps are how you can help Outlook 2013 learn which messages should not be marked as junk: Select the Junk Email folder Look through the messages [...]

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New semester, new scams

We’ve investigated of a couple of aggressive new scams already this spring, and given that we’re going into tax season – a favorite time of year for scammers – we’re bound to see many more.  I wanted to provide some information on what seems to be popular this year. E-mails and calls where the person [...]

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Office 365 Spam Filtering and E-Mail Routing Changes

ITS has removed e-mail routing through the old Washburn mail system.  E-mails to @washburn.edu addresses are now being delivered directly to Microsoft Office 365. For the most part, this change will not be noticeable to you.  Key changes: E-mail spam filtering is no longer being done via the Barracuda Spam firewalls E-mails will no longer arrive with [...]

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CrytpoLocker Trojan Warning

Many businesses and even State of Kansas Agencies have been targeted by a new form of ransomware – software that takes away access to your files and demands payment to return access.  This software has been spread mostly by very official-looking and targeted e-mails.  These e-mails may be very difficult to differentiate from real e-mails.  [...]

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Office 365 Progress and Preparation

Information Technology Services has finished migrating to Office 365.  All ITS staff are now using Office 365 for our email and calendar.  All of our student workers are using the new Office 365 as well.  We are happy to report that everything is working great!  As we prepare to migrate those individuals that volunteered to [...]

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New Email and Calendar Services

Office 365 has been selected as our new email and calendaring service.  This cloud-based service provides many enhancements over our existing email and calendaring system.  ITS has created a website to provide information on Office 365, it’s implementation, the email migration process and training opportunities. http://www.washburn.edu/a-z-index/its/email-calendar/index.html We will continue to add information to this website [...]

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Watch out for Phishing E-mails

Phishing is a fraudulent process used by spammers to acquire sensitive information from users such as usernames, passwords, and credit card details. Email recipients are often deceived by phishing attempts since messages appear to be sent by legitimate and trustworthy sources. Recent examples we’ve seen here or heard of elsewhere include: Messages claiming to be [...]

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Vote for Washburn University Virtual Tour and Campus Map

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The eduStyle Higher-ed Web Awards celebrate the best work in college and  university websites.  This year Washburn University’s www.washburn.edu website is a finalist in the Best Campus Map or Virtual Tour category.  Vote for Washburn University Virtual Tour and Campus Map by September 2nd at: http://www.edustyle.net/awards/2013/nominees.php?message=vote Winners will be announced by Sept. 9th. (You must [...]

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