New employee in Online Education Support

Please help me welcome Qing Zhang to Washburn as a new employee in Online Education Support. Qing will fill the Online Education Support Specialist II position.

Qing Zhang Online Education Support Specialist II at WashburnHer primary responsibilities will be support of faculty, students, and staff in the use of Desire2Learn and Respondus; as well as assisting Marc Routsong, Online Education Support Coordinator; in the administrative functions of Desire2Learn.
Qing has a Master of Science degree in Instructional Design and Technology from Emporia State University. She has extensive experience presenting at conferences on topics such as: Integrating Digital Tools into the Classroom, Teaching and Learning with Mobile Devices,and Using Google SketchUp in Teaching and Learning. Qing was also a graduate teaching assistant at Emporia, co-teaching courses such as Advanced Instructional Technology for Educators and Technology in the Classroom.
Qing will start at Washburn tomorrow. Help us welcome Qing to Washburn. We are excited to have her join our staff!

Qing Zhang -Online Education Support Specialist II
Henderson Learning Resource Center-room 3A
qing.zhang@washburn.edu
785-670-2381

Norm Koester’s retirement video

If you missed the retirement reception for Norm Koester on Friday, May 10th you still have a few days (until Wed., May 15th) to wish him well!

See what other Washburn, ITS employees have to say about Norm!

Norm Koester retirement reception

Norm Koester has worked at Washburn University as an Electronics Technician for the past 25 years and will retire this month!  Norm’s last day at Washburn will be May 15th, 2013.  We will have a  retirement reception for Norm and hope that you will be able to stop by and wish him well as he transitions into retirement!

Norm Koester ITS Electronics Technician

Norm Koester ITS Electronics Technician

Norm Koester
Retirement Reception

Friday, May 10th

1:00-2:00pm

Kansas Room

(Refreshments will be served)

Norm began work at Washburn in the Media Center and continues to work in the Instructional Services area of Information Technology Services until his retirement.  He has performed repair and maintenance on many electronics from mediated classroom projectors to adding wiring for installation of new emergency security buttons for the business office and president’s office.  Norm has been a dedicated employee for Washburn University demonstrated through his quick response for classroom projection systems for instructor use to his broad knowledge of security cameras, cable television system, and audio and video equipment. Norm is also known in ITS for his cooking expertise, sharing everything from his famous chocolates at holiday time to his variety of breads and baked goods and vegetables from his garden.
We will miss Norm’s quick wit and wonderful humor, but wish him the best in his retirement!  Happy Retirement NORM!

Office 2013 Evaluation with Deployment for Fall 2013

Microsoft has released a new version of the Office suite.  Over the course of the summer, we will be evaluating when we should migrate to the new version.  The new version is 2013 and while it has a lot of the same features, the user interface has been updated.

The new version has already shown up on new computers and students, faculty, and staff are able to purchase Office 365 which includes Office 2013 for their personal computers.  Microsoft always allows for backward compatibility and in this case it is no different.  Office 2013 will be able to open older versions and there is a conversion tool available to be able to open 2013 files on older installations.

By July, we will have reviewed Office 2013 to determine if there are issues that would delay us to a later date for the update.

Windows 7 and Searching Files Tip

Folder Options > Search Options TabA quick tip for searching for files in Windows 7.  This applies to campus computers or your Windows 7 computer at home.

If you are like me, I have a lot of files and sometimes need to find a file with a specific phrase in the document.  By default, Windows 7 searches for your search phrase by the file names and not within the files.  This can be changed by doing the following steps:

  1. Open Computer (Start > Computer).
  2. Click Tools > Folder Options (Atl-T).
  3. Select the Search tab.
  4. Select the second option for “Always search file names and contents (this might take several minutes)”.
  5. Click Apply and then OK.

After making this change, the Windows 7 search will search file names and within files for the item you are searching.  I found that making this change has helped me to locate files much easier.

Running Windows 8 and want to make this change, directions can be found at http://www.quepublishing.com/articles/article.aspx?p=1963993&seqNum=18

If you have questions, please contact ITS User Services at support@washburn.edu.

Internet Explorer 9 Rolled Out to Campus

Over the weekend, we installed Internet Explorer 9 on all campus computers running Windows 7.  We had been running version 8 for the past few years due to some Washburn web sites not supporting the newer version.  Those issues have been resolved and we were able to go to the current version.  The upgrade to version 9 required a reboot in order to complete the installation.

If your computer does not appear to be running the new version, please reboot your computer.  If rebooting does not resolve the old version from being displayed, please call ITS User Services at 785-670-3000 or send email to support@washburn.edu.

 

ITS Top Hat

Many of you may think that technology support staff on our campus have limited creativity, but, in fact they are very clever and creative in their use of technology in many ways.  ITS staff contributed to the Top Hat decorating contest with the following submission and have displayed some of their very unique talents.  I’m very proud to have all the ITS staff supporting our campus in many ways-including the Top Hat contest for Homecoming 2012.

Hats are on display in the union main level Tuesday-Friday 10-1pm this week and at after hours Friday evening at 5pm.  Show your support of our campus-cast your vote and see the creativity of many people in the Washburn campus community!
(After the music-there are some very profound statements!)

New Online Education Support Specialist joins ITS

Online Education Support is happy to announce the addition of a new member to our team. Jacquline “Jacq” Kelley started work as a full-time support specialist on Monday of this week. Her 25 years of experience in technology will be of great value as she helps to provide training and technical support to faculty, students and staff in the growing area of online education. Jacq previously worked for the State of Kansas Revenue Department providing technical support and as a web and application developer. She has also taught computer classes and worked for two years as a substitute instructor for the Bridge Program at Washburn Tech. Please join us in welcoming Jacq to Washburn and feel free to stop by Henderson 3 to introduce yourself.

Streaming server presentations

Currently Washburn has a streaming server that has functioned well, but is aging and does not meet the growing needs of the campus in both its functionality and user interface for faculty, staff, and students.  This server currently stores and streams over 3,500 video/audio files and is growing in volume and use.  Funding was approved through Technology Requests for a streaming server replacement for the Fiscal Year 2012-13.  A survey of faculty and staff in fall 2011 provided some initial information on what they would like to see in a streaming server replacement at Washburn.  The Faculty IT Advisory group also gathered feedback from their departments in the spring semester 2012 on the required and desired criteria for the server. In July, an RFP went out to vendors and a selection committee gathered to discuss which vendors to bring to the campus for presentations on their streaming server solution.  Two vendors were selected from the proposals that will be presenting in the coming week to the campus:  Ensemble and Kaltura.  Ensemble will present this Thursday, Oct. 18th in the Shawnee room of the Memorial Union.  Kaltura will present on Tuesday, Oct. 23rd.  We invite you to participate in the presentations and give us your feedback on the systems.  Evaluation forms, proposals, and members of the evaluation group can be found at:   S:\public\Streaming Server Proposals

Ensemble Streaming Server Presentations

Thursday, Oct. 18th, 2012

Shawnee room – Memorial Union

 Open session 10:00-11:30 (Scott Nazdan)

 Open session 1:30-3:00 (Scott Nazdan)

Technical session 3:00-4:30 (Scott Nadzan & Andy Covell)

We look forward to your input and feedback on the selection of a streaming server for the campus. 

 

 

Washburn Sports Productions

Washburn University produces and streams live sporting events for home games in football, volleyball, & men’s and women’s basketball. Production crews are comprised of students hired as camera operator, audio engineer, graphics engineer and director.  Productions are led by Instructional Services staff who serve as the producer, mentor and trainer for the student crew members. All the crew members work hard to bring these “live” productions together for the Washburn community highlighting the talent of Washburn athletes.   Access to live streamed athletic events can be purchased through America One

Washburn sports production crew in pressbox at Lee Arena

Washburn Sports Production crew members in Lee Arena

Washburn student sports production crew member on sideline at football gameThe next home football game that will be produced is tomorrow, Saturday, September 15th at 6pm when the Ichabods take on the Riverhawks of Northeastern State University.