May 6, 2013

Office 2013 Evaluation with Deployment for Fall 2013

Microsoft has released a new version of the Office suite.  Over the course of the summer, we will be evaluating when we should migrate to the new version.  The new version is 2013 and while it has a lot of the same features, the user interface has been updated.

The new version has already shown up on new computers and students, faculty, and staff are able to purchase Office 365 which includes Office 2013 for their personal computers.  Microsoft always allows for backward compatibility and in this case it is no different.  Office 2013 will be able to open older versions and there is a conversion tool available to be able to open 2013 files on older installations.

By July, we will have reviewed Office 2013 to determine if there are issues that would delay us to a later date for the update.

Filed Under: General Support, Technology Tagged With: , , , , , 6 Comments
March 20, 2013

Windows 7 and Searching Files Tip

Folder Options > Search Options TabA quick tip for searching for files in Windows 7.  This applies to campus computers or your Windows 7 computer at home.

If you are like me, I have a lot of files and sometimes need to find a file with a specific phrase in the document.  By default, Windows 7 searches for your search phrase by the file names and not within the files.  This can be changed by doing the following steps:

  1. Open Computer (Start > Computer).
  2. Click Tools > Folder Options (Atl-T).
  3. Select the Search tab.
  4. Select the second option for “Always search file names and contents (this might take several minutes)”.
  5. Click Apply and then OK.

After making this change, the Windows 7 search will search file names and within files for the item you are searching.  I found that making this change has helped me to locate files much easier.

Running Windows 8 and want to make this change, directions can be found at http://www.quepublishing.com/articles/article.aspx?p=1963993&seqNum=18

If you have questions, please contact ITS User Services at support@washburn.edu.

Filed Under: General Support, Instructional Technologies, Technology Tagged With: , , , , Leave a Comment
March 18, 2013

Internet Explorer 9 Rolled Out to Campus

Over the weekend, we installed Internet Explorer 9 on all campus computers running Windows 7.  We had been running version 8 for the past few years due to some Washburn web sites not supporting the newer version.  Those issues have been resolved and we were able to go to the current version.  The upgrade to version 9 required a reboot in order to complete the installation.

If your computer does not appear to be running the new version, please reboot your computer.  If rebooting does not resolve the old version from being displayed, please call ITS User Services at 785-670-3000 or send email to support@washburn.edu.

 

Filed Under: General Support, Technology 3 Comments
October 19, 2012

New Position and New Hire for ITS User Services

I am happy to announce that Erik Crouch has been hired as a Technology Support Technician II.  Erik has worked as a Tech I for the past five years.  He will be heavily involved in the computer replacement process and continue working with our anti virus product, Sophos. Erik will continue to also be involved in the maintenance of Macs on campus.  He will be involved in planning and developing new processes for the computer replacement process working closely with departments to provide quoted systems and software.  Please join us in congratulating Erik in his new position!

Filed Under: General Support 1 Comment