Notice of Sender Failed Fraud Detection Appearing in Email Messages

Information Technology Services (ITS) started seeing an increase in reports of email messages being received in Washburn mail accounts with the following text:

This sender failed our fraud detection checks and may not be who they appear to be. Learn about spoofing (link to Microsoft site about spoofing).

The message typically goes directly to the Junk folder on the Office 365 Washburn email account. We believe the cause of this happening is that the sender is sending the message from another source (Gmail, Yahoo, Hotmail, etc.) and setting their From address as their Washburn address. We are tracking this and will update if we discover additional information.

If you have your mail forwarded to another email address, we would suggest that when responding to those forwarded messages that the From address of the respective mail service is used. When setting the From address to your washburn.edu email address and sending from Gmail, Yahoo, Hotmail, etc., this will cause the text above to display the notice to the recipient as listed above.

The change in seeing the new notice on messages sent in this manner is a change from Microsoft. It is not something we in ITS can control.

Any questions or concerns, please contact ITS User Services at 785-670-3000 or send email to support@washburn.edu.

 

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