New Feature in Office 365 — Clutter

Microsoft Office 365 has been rolling out a new feature called “Clutter.” This feature in Office 365 is designed to help you focus on the most important messages in your inbox by moving lower priority messages out of your way and into a new Clutter folder. Clutter uses machine learning and user interactions to determine which email messages to filter and move from the inbox into the Clutter folder. Essentially, the system evaluates which messages you read and which ones are ignored and learns which messages to move to the Clutter folder.

By default, Clutter is not enabled. You must enable it via the Options in your Outlook Web settings. If you would like to learn more about this feature and how to enable it, please see this page, http://go.microsoft.com/fwlink/?LinkId=506974.

We’ve become aware that Microsoft has started sending notifications to users alerting them to this new feature. These are legitimate messages from Microsoft and will look similar to the following. The links in these messages will take you to legitimate Microsoft Web sites. You are not required to enable this feature and can safely ignore the message from Microsoft if you wish.

Below is an example of a message that is sent through by Microsoft about the new Clutter clean up.


From:
Microsoft Outlook
Sent: Monday, April 27, 2015 4:09 PM
Subject: Let’s clean up

Let’s clean up

It looks like your mailbox is cluttered. In the past week, you received 27 items you’re likely to ignore.

If you’d prefer not to see that clutter in the future, go here to turn on Clutter.

Clutter places these items into their own folder, helping you focus on your most important messages. If Clutter gets it wrong, you can move messages and conversations back into the inbox, and vice versa. And Clutter will learn from its mistakes. If you have questions, go here.

Say hello to a cleaner inbox.

This system notification isn’t an email message and you can’t reply to it.

Thanks to Eileen for writing up this message as we start to see the campus reporting the notices.