Watch out for Phishing E-mails

Phishing is a fraudulent process used by spammers to acquire sensitive information from users such as usernames, passwords, and credit card details. Email recipients are often deceived by phishing attempts since messages appear to be sent by legitimate and trustworthy sources.

Recent examples we’ve seen here or heard of elsewhere include:

  • Messages claiming to be from the university requiring urgent action
  • E-mails claiming to be from banks linking you to fake login portals
  • Claims that a friend or family member is in distress and needs cash urgently, commonly requesting a Western Union money transfer
  • Fake order verifications for electronic items, commonly claiming to be from Amazon.com or the Apple iStore, that direct you to login to a fake vendor website to steal credentials

Use caution and treat any e-mail that seems to demand an urgent response with suspicion.  Take a moment to look it over.  It’s a good idea not to click links in e-mails – especially links to login pages.  Rather type in known sites in web browsers yourself (e.g. my.washburn.edu, amazon.com, citibank.com, etc.) if you need to verify something about your account.

Also, keep in mind that Washburn ITS staff will never ask for your password via e-mail.  Anyone contacting you and asking for your password should be treated with suspicion.

Feel free to contact ITS User Service at 670-3000 or support@washburn.edu if you have any questions about this topic or suspicious messages you have received.

You can also review this earlier ITS blog post to help you learn how to identify phishing messages:

http://blog.washburn.edu/technology/2012/10/02/cyber-security-awareness-anatomy-of-a-phish/

Vote for Washburn University Virtual Tour and Campus Map

The eduStyle Higher-ed Web Awards celebrate the best work in college and  university websites.  This year Washburn University’s www.washburn.edu website is a finalist in the Best Campus Map or Virtual Tour category.  Vote for Washburn University Virtual Tour and Campus Map by September 2nd at:

http://www.edustyle.net/awards/2013/nominees.php?message=vote

virtual tour

Winners will be announced by Sept. 9th.

(You must register to vote)

Welcome New Faculty-Technology Support Information

Welcome new and returning faculty at Washburn University and Washburn Institute of Technology.  This past week, new faculty at Washburn University have had a lot of activities and new information to absorb.  Please remember the technology support contact information from Information Technology Services (ITS):

Technology Support Center
For desktop/laptop/classroom support
Bennett Computer Center, room 104
785-670-3000
support@washburn.edu
www.washburn.edu/its

Online Education Support
For online course support in Desire2Learn
Henderson Learning Center room 3
785-670-2381
online-ed-support@washburn.edu
www.washburn.edu/online-ed-support

Instructional Design/Technology Training
Assistance with effective use of technology.
Sue Taylor-Owens, Instructional Designer
Henderson Learning Center, room 10B

785-670-1856
sue.taylor-owens@washburn.edu
Technology Learning Center
Lab/Classroom facility for faculty and staff.
Bennett Computer Center, room 102
www.washburn.edu/its-training

Multimedia Production
Production, media duplication & audio/video streaming.
Dale Rusche, Production Coordinator
Henderson Learning Center, room 10D
785-670-1718
dale.rusche@washburn.edu

Website Support
Web space requests and content management.
Shane Bartley, Webmaster
Henderson Learning Center, room 18C
webmaster@washburn.edu

Office 2013 Delayed to January 2014

We have not found any problems to keep us from going to Office 2013.  The product is working as expected and in some respects, I like it better than Office 2010.  With the notice not going out until just before everyone left for the summer and we did not want to surprise anyone when they returned for the fall semester, we decided to wait until January 2014 to roll out Office 2013.

We will be communicating during the fall semester with tutorials, training, and information.  So, please watch for that information to go out once we get the semester started.

If you would like to begin using Office 2013 in your office before January, please contact ITS User Services via email support@washburn.edu or by phone 785-670-3000.  We will have Office 2013 installed on the computers in Bennett 102 for you to use and then also for training.

We will Thank you and please let us know if you have any questions or concerns.