Hardware Replacement for MyWashburn, D2L, and Ellucian GO Completed

We have corrected the problem with the hardware that was failing with MyWashburn.  We were ready to put the solution into place on January 24, but ran into problems.  Thus, the problem was resolved with new equipment on Sunday, January 31.  During the time of working to install the new equipment we did not have MyWashburn go down since January 22.  I had mentioned that once the problem was resolved, we would post a message to this site to let everyone know the problems have been corrected.  I apologize for taking five days to post the notice that is was corrected.  We wanted to make sure that no other problems were encountered.

System and Network Services were successful in configuring the new piece of equipment to control access to the affected systems.  We have not had any reports of problems since Sunday, January 31 when the new equipment was installed.

Thank you for your patience while we worked through this equipment failure.  Please let us know if you have any comments or questions by sending email to support@washburn.edu or posting in the comments section below.

Thank you!

 

Down and Back up as of 11 am

The MyWashburn system was down for about 30 minutes this morning.  The site, including D2L and Ellucian GO, are both back on-line and working again as of this update.  We will continue to post updates regarding up or down status.  Any questions, please contact us at support@washburn.edu.  

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Web Site Restored Mid-Afternoon Thursday

The MyWashburn site has been operational since about mid-afternoon.  We quickly restarted the system and it was back on-line by 3:15 pm today.  I apologize for not posting an update once the site was operational.  We continue work to rebuild the failing component.  We are hopeful that the new equipment will be in place by […]

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Web Site Problems for MyWashburn, D2L, and Ellucian GO

We are seeing access problems and receiving reports of not being able to access MyWashburn, D2L, and Ellucian GO.  This started about 2:40 pm this afternoon.  We are aware of the access problem and working to get it on-line.  We are continuing to work on a new hardware solution to fix this problem. Once access […]

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MyWashburn, D2L, and Ellucian GO Back Online

Access has been restored.  Thank you for your patience while we work on this hardware problem.  As we posted yesterday, we are still working on the problem, so possibility that access could go down again.  Please continue to check this site for updates.  We are working on building new hardware to fix the failed hardware.  Once […]

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MyWashburn, D2L, and Ellucian Go Down

Access to the MyWashburn sites are down as of 9:20 am this morning.  As indicated in the update yesterday, the problem with the hardware will continue until we post that it has been resolved.  Please watch this site for updates. For faculty/staff, please note that it is possible to access Banner by visiting http://www.washburn.edu/banner and […]

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MyWashburn and D2L Update

We are working with the vendor on the hardware failure which is causing MyWashburn, D2L, and Ellucian GO app to not work.  During this time, it is possible that access to any of those systems will work, but please note that they will likely go down again as systems are tested and information gathered about the […]

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MyWashburn and D2L Access Problems Due to Hardware Failure

We had a hardware failure before 8 am this morning which caused access to MyWashburn, D2L, and the Ellucian App to not work.  About 10:50 am this morning we sent out a notice that the problem was resolved only to have the hardware failure occur again about 11:30.  A notice has been sent out to […]

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Microsoft Clutter Showing up on Washburn Email Accounts

In April, we posted a notice of a new feature Microsoft was rolling out called Clutter. The purpose of Clutter was to help clean up your mailbox.  Microsoft was going to roll out this feature to all Office 365 customers in a random manner.  We have started receiving reports that Clutter is being enabled for […]

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New Feature in Office 365 — Clutter

Microsoft Office 365 has been rolling out a new feature called “Clutter.” This feature in Office 365 is designed to help you focus on the most important messages in your inbox by moving lower priority messages out of your way and into a new Clutter folder. Clutter uses machine learning and user interactions to determine […]

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