ITS User Services Hours of Support for Winter Break

We have modified hours during the winter break for ITS technology support.  We will be monitoring voice mail for 3000 and also checking and following up with tickets sent to support@washburn.edu.  Our hours are as follows:

December 15, 2014 through January 11, 2015
Monday – Friday:  7:30 am – 5:00 pm
Closed December 25 through January 4

Any problems or questions, please call us at 785-670-3000 or send email to support@washburn.edu.

 Normal hours will resume on Monday, January 12.

Revised, corrected that we are open December 24 and closed 25 – January 4.

 

Microsoft Office Now Available for Faculty/Staff on Personal Devices

On November 11, 2014, Microsoft started allowing faculty and staff the ability to download and install the full Office suite on their personally owned devices.  Prior to this date, the only option was to purchase the Office suite for your home computer.  The steps below will assist you in activating your account and then download [...]

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Microsoft Office Now Available for Students on Personal Devices

Gear Box for Selecting Options in Office 365

Prior to the fall 2014 semester starting, we were working with Microsoft to roll out the Office suite to all Washburn students.  We got the process working just after the semester started and since that time have had 376 students download and install the suite. We are able to provide this to all of our students with [...]

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Helpful eBooks and Microsoft Lync Information

A short post today to offer assistance with Microsoft products.  The links included in this post are resources for free ebooks from Microsoft and then a Microsoft Lync help page which is an Instant Messenger (IM) tool that we use here at Washburn.  A collection of free Microsoft ebooks is available from Eric Ligman, Microsoft Senior [...]

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http://blog.washburn.edu/technology/2014/09/16/785/

Instructional Services-Online Education Support is hosting a series of webinars on Respondus products including:  StudyMate, Respondus, Respondus LockDown Browser, and Respondus Monitor.  Join us tomorrow (Wednesday, Sept. 17th ) at 2pm in the Technology Learning Center (TLC)-Bennett 102 to learn about using Respondus for your courses.  Washburn has a campus license, so using this software is [...]

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Respondus webinars coming soon-save the dates!

In the coming weeks, Instructional Services-Online Education Support will host a series of webinars on Respondus products including StudyMate, Respondus, Respondus LockDown Browser, and Respondus Monitor.  Join us in the Technology Learning Center (TLC)-Bennett 102 on the following dates/times to gather more information on using these products in your courses.  Washburn University has a campus [...]

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Direct deposit information targeted in online theft schemes

The Department of Homeland Security (DHS) and the National Cybersecurity and Communications Integration Center (NCCIC) has recently posted an alert to higher education institutions to be on the lookout for attempts to steal user credentials with the intention of altering direct deposit information. Washburn does not provide a self-service interface for payroll direct deposit, the [...]

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Emailing Entire Class

Did you know you can easily email your entire class from Desire2Learn? Here’s how: From MyCourses, click on your course Once in Desire2Learn, click on the Communication menu Choose Classlist Click the Email Classlist button Click the blue Send Email button at the bottom of the window Write your email Click the blue Send button [...]

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Fake honor society and other scam and phishing e-mails

It’s a new school year, and as usual the scammers are coming out in full force to try to find ways to take advantage of students. This year we’re seeing a lot of a couple of different types of scams.  One of the more successful ones over the past year have been bogus honor societies [...]

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Chuck Kranz Hired as Technology Support Technician II at Washburn Tech

I am happy to report that Chuck Kranz has been hired as a Technology Support Technician II at Washburn Tech.  Chuck worked as a Technology Support Technician I in Morgan Hall for the past few years.  Chuck will work at the Washburn Tech campus Monday – Friday from 7:30 am – 4:30 pm providing support [...]

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