Respondus LockDown Browser Course Copy Requirement

When copying a Desire2Learn course’s materials into another course, instructors who have copied Respondus LockDown Browser quizzes must take an additional step for their quizzes to work correctly.

After the course copy is completed, instructors should navigate to Assessments > Quizzes. There, select LockDown Browser and Monitor Dashboard.

The first time navigating to the LockDown Browser and Monitor Dashboard after a course copy, an instructor may see this message:

Your Settings Have Been Updated! Copied Courses require instructors to access the LockDown Browser dashboard before exams can be taken by students. You just did that, so you're all set!

In many cases, this step is sufficient to ensure that copied quizzes will behave correctly. However, please select the X in the upper right of that message to proceed to the Dashboard.

Please check that all quizzes listed have either Required or Not Required displayed under the LockDown Browser and/or Respondus Monitor columns. If any quizzes indicate Error with a Fix It button, please select the Fix It button.

Fix It Buttons

When all the Fix It buttons have been selected, please refresh your browser. Please ensure that all the errors have been cleared. If they persist, Online Education Support recommends modifying the settings for an individual quiz to not requiring the LockDown Browser, Saving and Closing that setting, then modifying the settings again to require the LockDown Browser, then Saving and Closing.

Respondus LockDown Browser Access Change

Starting June 1, 2017, students will only be able to access their quizzes that require the Respondus LockDown Browser by navigating to the quiz through Desire2Learn.

Previously, students had the option to launch the LockDown Browser from their desktop or programs/applications menu, then navigate from the D2L login into their course and to the quiz. After this change, taking a LockDown Browser quiz will require students to navigate to the quiz in their course, then select the Launch LockDown Browser button. Students are also presented with a download link if the LockDown Browser is not already installed.

LDB Launch

A prior post has addressed this method. The difference at this time is that the previous alternative is going away.

Additionally, if the LockDown Browser is required to view a quiz submission attempt, the LockDown Browser will need to be launched from within the D2L course. The steps to view a quiz attempt through that method were covered in this post. Please note that selecting a quiz attempt from the Class Progress menu will not allow access if viewing that attempt requires the LockDown Browser.

Please contact Online Education Support at 785.670.2381 or if you have any questions regarding this change.

Viewing D2L Quiz Attempts with the Respondus LockDown Browser

Instructors have the option of requiring that students use the Respondus LockDown Browser to view Desire2Learn quiz attempt submissions. If the LockDown Browser is required to view a quiz attempt submission, the quiz attempt screen in a standard browser will display the message, “To view your results, you must use the Respondus LockDown Browser.”

As has been previously noted, there have been changes to how students access their D2L quizzes through the LockDown Browser. One of these changes is that students can only access their quiz attempts by navigating to the quiz and launching the LockDown Browser from the quiz.

Quiz attempts cannot be accessed through the LockDown Browser if it is launched as an application.

To access a quiz attempt requiring the LockDown Browser:

  1. Login to Desire2Learn using a standard browser.
  2. Navigate to the course and quiz.
  3. Select the drop-down menu to the right of the quiz title. Select Submissions.
  4. On the following page, select Launch LockDown Browser.
  5. Once the LockDown Browser has launched, follow the normal steps for accessing a quiz attempt.

This is the only method of accessing a quiz attempt that requires the LockDown Browser to view it. Navigating to the quiz attempt through Class Progress will not be successful if the attempt requires the LockDown Browser.

Please contact Online Education Support at 785.670.2381 or if you have any questions regarding this process.

Change to Respondus LockDown Browser

A recent update to the Respondus LockDown Browser has changed how students can access their online Desire2Learn quizzes.

Students can now access their online D2L quiz in any supported browser and launch the LockDown Browser from that quiz. Within a quiz that requires the LockDown Browser, students will see these options:

LDB Launch

Selecting Launch LockDown Browser will open the Respondus LockDown Browser and open it to the page displaying the Start Quiz option.

This process is contrasted with the previous method of accessing a LockDown Browser quiz: opening the LockDown Browser as a discrete application, logging into Desire2Learn, then navigating to a specific course and a specific quiz within that course.

Students will still have to install the LockDown Browser to take quizzes on their own computers. If the Launch LockDown Browser button is selected on a computer that does not have the LockDown Browser installed, a search will be performed, and the user will receive a message indicating that the LockDown Browser is missing. That message will also contain a download link. Washburn campus computers have the LockDown Browser installed.

Video Drop Boxes and D2L Course Copying

The Desire2Learn course copy tool can be very useful for arraying a new course with the same structure as a previously taught course. Links to videos in your Washburn Video library are copied forward and do not have to be recreated. This is also the case for any Video Dropboxes you have created in your course.

Some things to consider in case you have links to Video Dropboxes in your course:

  • When a course is copied, the link to a Video Dropbox is copied. This means that student submissions in the new course will be located in the same place as in the original course. This is different from how the Desire2Learn Assignment (formerly Dropbox) works. For Assignments, a new copy of that course item is created, and student submissions are copied to a unique location for that new course.
  • If you want each new course to have a unique Video Dropbox, you will need to create one for each course in your Washburn Video account. This will group your students’ Video Dropbox submissions together by course designation. Otherwise, each course’s student submissions will be added to the same original Video Dropbox.
  • If you do choose to create a new Video Dropbox, please note that it must have a unique title differentiating it from any others. Online Education Support recommends a name format of course-semester-assignment (e.g.: EN-300 – 2017 Spring – Dramatic Irony).
  • Video Dropboxes are only accessible to the account that created them. This means that if you created a Desire2Learn course that contains a link to a Video Dropbox in your own Washburn Video account, when your course’s materials are copied to another course taught by another instructor, that new instructor will not have access to student submissions through the Washburn Video link in the new course. In cases where you are inheriting course materials in this way, it is necessary for you to remove the link to the old Video Dropbox, establish a new Video Dropbox, and use a link to that.

If you have questions regarding how to insert a Video Dropbox link in your Desire2Learn course, please contact Online Education Support at or at (785) 670-2381. If you have questions about creating a Video Dropbox or have general Washburn Video questions, please contact Multimedia Production at or at (785) 670-3000.

Respondus LockDown Browser & Monitor Dashboard Update

The Respondus LockDown Browser & Dashboard has been moved inside Desire2Learn. This change was mentioned in August’s Continuous Delivery Updates.

This interface is accessible to instructors through Assessments > Quizzes. On the Quiz List, the fourth tab is labeled Respondus LockDown Browser & Monitor.

These options being located where instructors control quizzes will make the Respondus LockDown Browser & Monitor Dashboard widget obsolete, and it will be deprecated and eventually removed.

App Finder available to instructors

Brightspace App Finder shows instructors what third-party applications are available for use with Desire2Learn as well as which applications are already integrated with Washburn’s D2L.

A widget to access App Finder is placed on instructors’ Desire2Learn home pages. Students do not see the widget.

App FinderSelecting the App Finder icon in the widget will launch App Finder in a new tab.

The App Finder shows instructors what third-party integrations currently exist and allows them to search for particular kinds of third-party applications. Selecting ‘My Apps’ shows the instructor what integrations are already in place with Washburn’s Desire2Learn environment.

Adobe Presenter in Desire2Learn

Adobe Presenter files do not appear correctly as Desire2Learn content depending on in which browser the presentation is viewed. The most common issue is appearing very small on the webpage.

All presentations appear correctly in Google Chrome and Safari. Many but not all will appear correctly in Firefox. Adobe Presenter presentations appear reduced or are otherwise incorrect when viewed with Internet Explorer.

Online Education Support continues to work with both Adobe and Desire2Learn to resolve this issue across all supported browsers. At this time, this issue concerns only Adobe Presenter files. Articulate, Captivate, OfficeMix, and other products do not seem to be affected.

Instructors can allow iPads for LockDown Browser quizzes

Instructors have the option of allowing students to take a Respondus LockDown Browser quiz on an iPad. By default, requiring the LockDown Browser means that a student must use a Mac or Windows computer.

If you wish to allow your students to take a LockDown Browser quiz on their iPads, you will need to opt into that permission in the Respondus LockDown Browser and Monitor Dashboard.

Information about how to access the Dashboard and access the LockDown Browser options is available in Desire2Learn in Faculty Resources in the Respondus LockDown Browser and Monitor Dashboard module. In that module are documents outlining how to add the Dashboard to your course and how to change the iPad option.

This post indicated to students how to download the Respondus LockDown Browser to their iPad.

Respondus LockDown Browser for iPad

A version of the Respondus LockDown Browser is available for the iPad. An instructor that requires the LockDown Browser for a quiz can choose to allow students to take it on an iPad. A quiz requiring Respondus Monitor (which requires use of the LockDown Browser) can also be released to be taken on an iPad.

The Respondus LockDown Browser app for the iPad can be downloaded here from Apple iTunesOnce the LockDown Browser app has been downloaded and installed:

  1. Enable iPad’s “Guided Access” by selecting iPad > Settings > General > Accessibility > Guided Access. Turn on Guided Access and set a passcode (you need to remember this passcode to exit Guided Access after an exam). The setup for Guided Access only needs to be done once.
  2. Start the LockDown Browser app.
  3. The first time the app is used, you will be prompted to select your institution and server. (If you later need to change the institution or server, select the settings icon on the LockDown Browser toolbar.)
  4. Triple-press the iPad home button to start Guided Access and enter LockDown Browser.
  5. After completing the exam, triple-press the home button and enter the passcode to exit Guided Access.
  6. Press the Home button again to return to the Home page.

These steps are provided on the iPad during this process as well.