Jennifer McGraw joins Online Education Support

Please help us welcome Jennifer (Jenn) McGraw to ITS: as a new employee in Instructional Services-Online Education Support. Jenn fills the fulltime Online Education Support Specialist I position.  Her primary responsibilities will be supporting faculty, staff, and students in Online Education Support; providing training and support of the Desire2Learn Learning Management System (LMS), Desire2Learn Insights, Desire2Learn Learning Object Repository (LOR), Respondus, StudyMate, Respondus LockDown Browser and Respondus Monitor.  Eventually this position will also help us extend our online education support hours more in the evenings and weekend.  Jenn is not new to Washburn University as she had previously worked in the Financial Aid office prior to starting her position in Online Education Support on Nov. 24th, 2014.  Jenn is also pursuing a Bachelor’s Degree in Computer Information Systems from Saint Leo University.  Help us welcome Jenn to ITS-Instructional Services-Online Education Support.  We are excited to have her join our staff!

Jenn McGraw office:  Henderson rm. 3


Requesting Online Course Access for Deans/Chairs

Faculty/Staff, As you progress through the semester and have a need to request access to online courses that you are not the primary instructor for, please follow the guidelines below to request that access.  These guidelines can be found under the Desire2Learn Tips and Guidelines section of Online Education Support’s website. Online Course Access Guidelines Typically this [...]

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Desire2Learn Online Training Location

The online (self-paced) training moved at the end of Spring semester. You can find it by doing the following: Log in to D2L using your MyWashburn login information OR, if you get to D2L through MyWashburn, click the My Home link in the upper left Click the Help menu Choose Training & Orientation   This [...]

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Desire2Learn upgrade to 10.3

Tomorrow our instance of Desire2Learn will be upgraded to 10.3 .  D2L will not be available May 22nd, 2014.  Some of the features/enhancements you will see in 10.3 include: New locations for menu items, such as Change Role New Widget-Book List New left-side tab Enhancements to: Add Activities in Content area Change file option Discussion-students [...]

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Desire2Learn Users Conference-Fusion 2014


Annual Desire2Learn Global Users Conference  Main Conference: July 14 – 16, 2014          |          Nashville, Tennessee Early Bird registration deadline until Wednesday, May 14! Why should you attend? With over 135 breakouts scheduled, there will be no shortage of opportunities to learn and talk about the important topics driving change in education. [...]

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New Streaming Server-Ensemble and D2L Integration

Our new streaming server is in the implementation stage and staff are busy setting up and training on administration of the new Ensemble Video  server.  The Ensemble Video staff have also been busy working on a deeper integration with Desire2Learn that will be implemented with our upgrade to D2L 10.3 on May 22nd, 2014.  Many of you will [...]

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Welcome LuAnn Reece to Online Education Support

Please help me welcome LuAnn Reece to Washburn as a new employee in Online Education Support. LuAnn will fill the Online Education Support Specialist II position.  Her primary responsibilities will be support of faculty, students, and staff in the use of Desire2Learn and Respondus; as well as assisting Marc Routsong, Online Education Support Coordinator; in [...]

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Spring Training Opportunities

In Person Training Sign-up is NOT required. Come to any or all training sessions. All training will take place in Henderson 108. Lite Training – Covers communication tools, file upload, link sharing, and gradebook. (You only need to go to 1 session.) Tuesday, April 15 from 3:00-5:00 Thursday, April 24 from 3:00-5:00 Friday, May 2 [...]

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Desire2Learn Upgrade Sneak Peek

As you may have heard, we are going to be upgrading our Desire2Learn to a new version. There are some changes with this update. In order to prepare, we are offering sneak peeks of the new version. You can view it online or we will be offering in-person sneak peeks on the following dates and [...]

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Desire2Learn Upgrade – No access May 22

Washburn’s instance of Desire2Learn will be undergoing a system upgrade beginning May 22nd. During this upgrade, Desire2Learn will be unavailable to any user. For information regarding the semester scheduling surrounding this upgrade window, please see the Spring 2014 and Summer 2014 Academic Calendars.

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